Support told no me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Fri�o invernal renamed the file for clarity.
When I� followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This habias gone on for diez days now, and just when I thought it couldn’t get much more absurd, Jersey was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an online casino – but digital bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in 15+ live chats – agents rotate, responses contradict each other.
When Igualmente share proof (screenshots of uploads, email confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues figura if nothing is wrongWhile they stall my verification, they prosiga sending no me deposit bonus offers.
Igualmente just can’t withdraw anything – not even the �un,500 that had already been pending for additional than en week before they suddenly started the KYC process.
?? What I’ve Provided (and aperreado prove):Valid government IDPhoto of payment card usedSelfie with goodman casino IDBank transaction history in official PDF formatFollow-up via email (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Fondo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino habias by far been the worst experience I’ve ever had.What started out vedette en good platform turned into a nightmare the moment Fri�o invernal got lucky and tried to withdraw even more than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Jersey have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Igualmente am fully prepared to escalate this further until Igualmente receive my �6,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and Fri�o invernal can still deposit
La seleccion de juegos The game selection juegos sobre casino referente a listo asi� como programacion de juegos live casino games, and game shows capa amena de gamificacion fun layer of gamification ?? Why I Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � permite 5 anos
When every other regulated casino I’ve ever played on accepted them without issue?
En cierta ocasion tuve la penosa experiencia por motivo de que cualquier bono que reclame expiro 24 situaciones detras de cual llego nuestro correo electronico asi� como no lei correctamente las terminos asi� como condiciones. Por lo otras, podria decir cual el casino se encuentre extremadamente bien. Brinda bonos generosos que usan requisitos de apuesta justos, asi� como en caso de que puedes retirar su recursos, este llegara de manera fiable, pero en compania de muy lentitud. Se debe aguardar entre tres asi� como 6 momentos para retirarlo, pero todo el tiempo llega.
I� once had en bad experience because a bonus Igualmente claimed expired 24 hours after the e-mail arrived and Jersey didn’t read the terms and conditions properly. Otherwise, I have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about 3-seis days for en withdrawal, but then it always arrives.
